Rocky Mountain ADA Center Technical Assistance Statistics for 2016-2020

Submitted by Site Administrator on Wed, 01/19/2022
Summary
We've helped thousands better implement the ADA. This accessible infographic (downloadable) breaks down all of our statistics from 2016-2020.

We have had great success helping our region and beyond with implementing the ADA. Below is a visual infographic of Technical Assistance (TA) data and usage for October 1, 2016 - September 30, 2021.

Below the images is a screen-reader-friendly version describing the visual infographics. The infographic and accessible version are available for download as well.

CONTENTS

About This Document

How data is described in this document

Top 3 Primary Contact Roles.

How did people find T A Requests?.

How did people communicate with the Rocky Mountain A D A Center regarding T A requests?

T A Counts by State.

A D A Title by Complexity.

Activities Involving Standardized Topics.

T A Activities Involving Standardized

A D A Print Materials Disseminated.

Training Counts by Scope.

Training Counts by Type.

Training Counts by State.

Images

Infographic 1 of 3Infographic 2 of 3Infographic 3 of 3

About This Document

An infographic with graphs and pie charts was created to showcase the important data. This document is an accessible description of the data and charts for screen readers.

How Data is described in this document

The infographic contains either pie charts or bar charts. Ordered lists will be used from highest to lowest numbers or percentages.

For tables, the title will be given, followed by the percentage and the number. Percentages are rounded to the nearest whole number in most cases.

Top 3 Primary Contact Roles

Most people who requested technical assistance fell into the following three roles:

  1. An individual with a disability.
  2. Businesses or business owners.
  3. Architects or design professionals.

How did people find T A Requests?

58.1% of the data collected was unknown or undisclosed. Of what was disclosed, people found T A requests through:

Table 1: Top 4 sources, with the rest of the outliers described as "other sources".
Source Percentage Number
Search 46% 1321
Public Awareness 22% 646
Word Of Mouth 17% 500
Training 3% 80
Other Sources 12% 343

How did people communicate with the Rocky Mountain A D A Center regarding T A requests?

This is displayed as a pie chart.

Table 2: Top 6 communication methods, with the rest of the outliers described as "other sources".
Source Percentage Number
Phone 61% 4217
Email 25% 1739
Website 6% 392
Video phone 5% 360
In person 1% 62
Social Media 1% 53
Other methods 1% 76

T A Counts by State

Bar chart of state in which the contact resides. First 6 results are of the Rocky Mountain A D A Region, followed by other states.

Table 3: Technical Assistance requests by state in which the contact resides, broken down by "Rocky Mountain region" states and "other" states.
State Percentage Number
Colorado 68% 4689
Utah 8% 575
Montana 5% 378
South Dakota 4% 306
North Dakota 4% 261
Wyoming 3% 238
Other States 5% 376
Unknown 1% 76

A D A Title by Complexity

T A requests were broken down for titles 1-5 as one of two options: General information and Complex information.

For each bar in the chart, about ¼ of each bar was requests for General Information, while the remaining ¾ of the bar was for Complex Information.

Requests for Titles 4 and 5 combined were less than 1% of all requests and barely display at all on the bar chart.

Table 4: Requests for each ADA Title was for general or complex information. Requests for titles 4 and 5 were less than 1% of all requests.
Title General Information Complex Information Total Requests Percent
Title 1 282 689 971 17%
Title 2 314 1082 1396 27%
Title 3 363 1219 1582 31%
Title 4 5 4 9 0.1%
Title 5 3 0 3 0.0%

Activities Involving Standardized A D A Topics

This was a bar chart. Facility Access was the most common activity by a large margin. Again, these requests were for General and Complex information.

Table 5: Activities Involving Standardized Topics, both general and complex information
Activity General Information Complex Information Total Requests Percent
Facility Access 295 1360 1655 17%
Service Animals 378 518 896 6%
Reasonable Accommodation 179 525 704 6%
Non-Discrimination 128 565 693 7%
Enforcement 233 386 619 5%
Housing 297 276 573 3%
Modification of Policy/Procedure 75 384 459 5%
Effective Communication 85 360 445 4%
A D A Information 180 244 424 3%
Program Access 60 353 413 4%
Accessible Parking 85 316 401 4%
All Other Activities 73 191 264 2%
Transportation 60 173 233 2%
Barrier Removal 36 171 207 2%
Education 40 98 138 2%

T A Activities Involving Standardized Laws

A pie chart showing which law the request involved.

Table 6: Requests involving a specific access or similar law.
Law Percent Number
FHA (Fair Housing Act) 53% 836
State or Local Laws 17% 261
Section 504 10% 150
FMLA (Family Medical Leave Act) 4% 58
IDEA (Individuals with Disabilities Education Act) 3% 55
ACAA (Air Carrier Access Act) 3% 50
ABA (Architectural Barriers Act) 3% 46
Other Laws 8% 122

A D A Print Materials Disseminated

The Rocky Mountain A D A Center offers many helpful and informational print resources for businesses, government, and individuals.

Table 7: Shows which print materials the Rocky Mountain ADA Center distributed the most.
Print Material Percent Number
RMA D A Center Brochure 25% 3899
Disability Etiquette Tip Card 24% 3697
All Other Printouts & Fact Sheets 17% 2630
Service Animal Pocket Guide 16% 2471
Vital Signs Pocket Guide 14% 2203
Access to Voting Pocket Guide 4% 567

Training Counts by Scope

Regional scope. Percentages are based on number of participants.

Table 8: Training from local to international.
Locale Number of Trainings Participant Count Percent
National 414 4941 38%
Local 100 2847 22%
State 70 2748 21%
Legacy 104 1583 12%
Regional 25 969 7%
International 2 42 0%

Training Counts by Type

Percentages based on participant count

Table 9: Different types of training sessions. Percentages based on participant count.
Training Type Number of Trainings Participant Count Percent
Training Course 528 7361 52%
Presentation 141 4141 29%
Workshop 104 1583 11%
Other/Unknown 25 965 7%

Training Counts by State

Not included was the data where the state was unknown or undisclosed, which was 50.5% of all data. This includes US States both within and outside of the Rocky Mountain A D A region.

Table 10: Includes training within and outside of the RMADA region.
State Percent Number
Colorado 82.9% 5685
Wyoming 4.2% 289
Texas 3.4% 235
Florida 2.4% 163
South Dakota 2.4% 163
Montana 2.1% 144
Utah 1.3% 88
Georgia 0.7% 51
North Dakota 0.6% 42

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